You can contact us by a number of methods:
We do our best to respond to questions in a timely manner, and our responses
are generally significantly faster and more thorough than the majority of
software companies, or any company for that matter. Please feel free to email us
at any time, concerning program operation, purchasing questions, web site
questions or problems, or just about anything else. Specific email address are:
Please sign our Guest Book, leaving your comments and reading those left by
While not technically a way for you to contact us, this is still a great method for
us to keep in touch. A Yahoo! Group has been activated, which you can join, and
thereafter receive periodic newsletters (emails) concerning HeavyMetal software
products. For more information, please go to the
HeavyMetalPro Newsletter and Group Page for more information.
We are located in the sunny South, in Columbia, South Carolina (home of Fort
Jackson, the basic training location for many of our service men and women).
Please feel free to write us for any reason, or to place mail orders, at the
327 West Passage
Columbia, SC 29212-8705
HeavyMetal Software Chat Room
While we have organized "Chat with the Developer" chats from time to time,
please feel free to stop by the HeavyMetal Software Chat Room
any time you like. I try to be available whenever I can, but can't be there all
the time, unfortunately.
Telephone - Not ;-)
Due to the nature of our small company, it is not normally practical or
possible to obtain tech support or other information by telephone. So, if you
happen to obtain our number and call, please don't be disappointed if your call
is not returned or the person reached is unable to help. Instead, please contact
us by another method; email is most highly recommended. We are very good
at answering our emails, and we will both be happier that way. Thank you for
your understanding and cooperation!