Contact Us

You can contact us by a number of methods:

Email Us

We do our best to respond to questions in a timely manner, and our responses are generally significantly faster and more thorough than the majority of software companies, or any company for that matter. Please feel free to email us at any time, concerning program operation, purchasing questions, web site questions or problems, or just about anything else. Specific email address are:

Web Site questions or problems	admin@heavymetalpro.com
Sales questions (before or after sale)	sales@heavymetalpro.com
Tech Support, program operation	support@heavymetalpro.com
Program Information	info@heavymetalpro.com
Programming suggestions or questions	rick@heavymetalpro.com

Guest Book

Please sign our Guest Book, leaving your comments and reading those left by others.

HeavyMetalPro Newsgroup

While not technically a way for you to contact us, this is still a great method for us to keep in touch. A Yahoo! Group has been activated, which you can join, and thereafter receive periodic newsletters (emails) concerning HeavyMetal software products. For more information, please go to the HeavyMetalPro Newsletter and Group Page for more information.

Snail Mail

We are located in the sunny South, in Columbia, South Carolina (home of Fort Jackson, the basic training location for many of our service men and women). Please feel free to write us for any reason, or to place mail orders, at the following address:

Rick Raisley
RCW Enterprises
327 West Passage
Columbia, SC  29212-8705
USA

HeavyMetal Software Chat Room

While we have organized "Chat with the Developer" chats from time to time, please feel free to stop by the HeavyMetal Software Chat Room any time you like. I try to be available whenever I can, but can't be there all the time, unfortunately.

Telephone - Not  ;-)

Due to the nature of our small company, it is not normally practical or possible to obtain tech support or other information by telephone. So, if you happen to obtain our number and call, please don't be disappointed if your call is not returned or the person reached is unable to help. Instead, please contact us by another method; email is most highly recommended. We are very good at answering our emails, and we will both be happier that way. Thank you for your understanding and cooperation!