Support
Several support methods are available for your use:
Want to keep up to date on both the latest HeavyMetal program changes, as
well as the newest data files for them? Do that the easy way, by joining
the HeavyMetalPro Newsgroup. You will receive an occasional newsletter
identifying these changes, and you will not be bombarded with spam (see
our Privacy Policy here). Newsletters are intended to be about once a month, but
sometimes occur more or less often. Anyhow, by signing up, you'll be sure to
always be notified with updates on the HeavyMetal programs and associated
information.
Many of the same questions just keep popping up again
and again, so we've placed them on the site for your
use. Even if you don't have a question, you might want
to browse through them; users of our software often find
information on the programs that they were unaware of,
yet hadn't thought to ask the questions.
The computer hardware and software requirements for all of the HeavyMetal
programs are located here.
The HeavyMetal programs have so many features, that while they are all
documented, most people don't take the time to search for them. Here's a listing
of some features that you may not know about.
The HeavyMetal forums are not only a fun place to
meet and discuss Classic BattleTech and other topics,
but a great place to get tech support and other answers
concerning the programs. Naturally, we constantly check
the forums, for such questions in particular, and you
should get an answer quite quickly. But with the
popularity of the forums, you may have several answers
from other HeavyMetal software users in addition. But
whether you need help or not, please stop by the forums;
you won't be sorry!
Thanks to Scott "Mordel" Bukoski and BattleCorps, we have a new, neat chat
room for use by all. We will be using it for organized "Chat with the Developer"
sessions, but you can stop by and use the chat any time you like. I try to be
there whenever I can.
At the File Center you'll find a wealth of information, from the latest
updates on all the programs, to all the data files from the source books, to Fun
Stuff and Free Stuff.
You can contact us by several methods by clicking the
above link. |